| Built for brands | - Built from the ground up for fashion and lifestyle brands, Centra eliminates the need for patchwork apps.
- It combines DTC, wholesale, and omnichannel in one backend. Teams can localize experiences, and maintain consistent brand storytelling globally.
| - Built for general retail and enterprise businesses.
- To adapt to fashion, the platform requires dedicated development resources, driving cost and complexity.
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| Ease of use and scalability | - Combines enterprise-grade flexibility with user-friendly management tools. Business teams can configure markets, prices, and campaigns directly—no code needed.
| - Powerful but heavy to operate—achieving advanced customization takes significant resources, leading to long setup times, complex maintenance, and ongoing reliance on Salesforce specialists as you scale.
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| Omnichannel commerce | - Centra unifies all sales channels: connecting online DTC, wholesale, and in-store sales on one platform.
| - Supports features like click‑and‑collect, ship-from-store, and buy online/return in-store, but advanced setups often require additional licenses, configuration, or custom development to match Centra’s out-of-the-box capabilities.
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| Wholesale & B2B | - For fashion and lifestyle brands with complex B2B needs, Centra provides a more complete, scalable, and industry-aligned solution out-of-the-box.
| - Supports B2B and B2C sales — but its B2B module is not optimized for the specific buying flows and complexity of fashion and lifestyle brands. Often relies on third-party apps or custom integrations to deliver features like seasonal preorder, size-based pricing, and complex catalog logic.
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| Single vs. multi-market | - Run all markets from a single backend — one product catalog, localized pricing, currencies, and languages. Brands can create tailored experiences for each region without duplicating stores.
| - Supports multiple markets, but full multi-market setups require separate pricing lists per currency or site, along with locale-specific content and promotions, adding configuration overhead.
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| Payment options | - Connects with over 200 local and global PSPs, giving full control and lower transaction costs — with zero platform fees.
| - Flexible payment options are available, but many require extra configuration or custom integrations.
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| Localization | - Localize everything — content, pricing, payment methods, warehouses, and users — from one interface.
| - Localization is possible, but typically requires more manual setup, more configuration thought, and potentially more development work to scale cleanly.
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| Promotions
| - Run targeted promotions with built-in segmentation and “if-this-then-that” logic — no plugins required.
| - Provides a technically rich promotion engine, but making the most of it (especially for complex bundles or layered campaigns) usually means more development work, increasing time and cost.
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| Omnichannel capabilities | - Natively supports click-and-collect, ship-from-store, return-to-store, and endless aisle — all integrated into one order management system.
| - Requires extensive setup and integration, including Omnichannel Inventory, Salesforce Order Management, and often ERP or POS connections — adding complexity, time, and cost.
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| Order management and fulfillment | - Advanced order management with built-in Distributed Order Management (DOM). Automatically routes orders to the best warehouse or store, manages incoming stock, and applies safety-stock logic — reducing manual work and delivery delays.
| - True order management requires the paid Salesforce Order Management add-on; integrating multi-location inventory often needs developer integration.
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| Licensing fees | - Single, all-inclusive license — no transaction fees, no hidden costs.
| - Modular licensing with potential GMV-based costs; OMS is licensed separately, and integrations / add-ons can add significantly to TCO.
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